Replacements and Refunds

A. Checking your accounts

Log in and check each account inside the warranty window printed on the listing. If it does not log in, is checked, restricted or disabled by Facebook, or a delivered field does not match the listing, open a ticket from your order page with a screenshot before the window ends. Logging in does not void the warranty.

B. What happens next

Support checks the account. If it failed as delivered, you get a replacement from the same listing; if the listing has none left, the account is refunded.

C. Money back

Orders that were paid and never delivered, and duplicate charges, are refunded in full.

D. Outside the policy

• An account banned for bulk or automated activity, such as mass friend requests, mass messages, mass posting or bots.
• Ad account limits, friend activity, or anything that depends on how the account is used.
• Claims after the window, and orders under a chargeback.